This booking agency lacks professionalism and treats your deposit as their own funds, deducting as they see fit. The purpose of a deposit is for breakages, but they treat it like a piggy bank. They claim their booking conditions include a charge for lockouts, but I found no such statement in the agreement.
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HelloGuest provides a complete ‘end-to-end’ Airbnb management service delivered by one of the most experienced teams in the short-let property industry covering all of the UK. We have the inside knowledge to perfect your listing, which can help you earn thousands more each month.
Services guest communication, screening, listing optimisation, multi-channel marketing for maximum exposure, cleaning, linen management, key exchange, pricing and more.See more
