helloice.co.uk

1.4
1.4 Based on 21 reviews

...

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Alejandro
Customer service answers are the same

Customer service answers are the same, I think its a Bot the one that is answering all the commentsIts being a month, and the order is still in process, meaning it would take another month to arrive, IF IT ARRIVES!.They keep telling me to wait a few days, and nothing has changed, order still in process, havent send anything and give me the same answer every time they contact me (once a week)If you want to throw money away, try and purchase from this company HELLOICEThis is the answer that you would get everytime you contact them:Hi,Hi, we understand your frustration and really appreciate your patience. Due to the peak season of high volume of orders coming in these days, the processing time delayed some days. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, sometimes we fail to properly respond to a few. We know we should do better. Hope for your understandingSee less

1
Date of experience: Mar 02, 2026

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