hellomillions.com

4.4
4.4 Based on 1.3K reviews

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Fred Patterson
This company- B2 Services does NOT like…

This company- B2 Services does NOT like to lose. I was playing B2Services games (McLuck, Hello Millions, PlayFame) on their web platforms. All was well until I had a streak of luck and won a good amount of money, next thing I know, all 3 of my accounts are locked. After a week of trying to get answers, this was their asinine response, and what you can expect, if you win;“From a routine check done by our payment provider, we have been notified that your account xxxxxxxx was advised of a potential risk.In accordance with our security procedures, we made a review on our end and found that your account is connected to a contested charge. Due to this, we regret to inform you that temporary restrictions have been placed.But do not worry, your account can easily be reinstated if you kindly provide a copy of your card ending in 9590, 9564, 7027, 8734, 2369, and 4725 as well as a handwritten, signed liability letter highlighting the following:I [CUSTOMER NAME] have read, understood & agreed to the [BRAND NAME] Terms of Service and all its clauses. That all purchases made on [ACCOUNT ID] - which totals to [open purchases] are valid and were done with my complete authorization, and that as the account holder, I am held liable for all logins, purchases and games made and will be made hereafter.”Let me start by saying, they did not provide any proof of disputed or contested charges… because there were none. The only “potential risk” to them is that I may- God forbid- win again. The credit cards they list are not mine (not that I would comply with that request, anyway), all my purchases were made through Apple Pay, which does not provide actual credit card information. And quite frankly, my purchases were close to, if not more than my winnings. Sadly for them, I probably would have reinvested my winnings playing their games, I guess I should thank them for insulting me and locking my accounts.

1
Date of experience: Apr 20, 2025

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