I signed up to play after hearing positive feedback, and my account showed as verified. However, when I attempted to add a payment method, I encountered issues and reached out to the support team. Upon trying to log back in, I found that my account had been closed. I'm baffled by this closure, especially since I never had the opportunity to play. The communication has been lacking, with no explanation for why my account is locked. It would be helpful to understand the reason behind this, as it could be a significant error or misunderstanding that they are not addressing. Based on other reviews, it seems this platform is losing customers who genuinely want to engage, all due to poor communication and a disclosure that should be revised for specific circumstances.
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