While searching for a mortgage, I discovered this service. During my first call, the representative began leaving a message before the recording started, making it unclear and failing to provide a name or contact number. On a later call, a different representative also failed to leave clear contact information. When I expressed my disinterest, the response was unprofessional, questioning my decision instead of acknowledging it. This lack of clear communication led me to doubt their ability to manage a mortgage.
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