Set up as a scam I think. If not they need some support in ethical tradingDo a lovely intro deal, using photos of delicious and healthy snacks. Reality is, deliver a box of junk food and alcohol. That first box on 25th of the month, meaning there is no way to cancel the full price following month once you see the contents (3 weeks before it's due to be shipped. Reason you cant cancel 3 weeks in advance, it's perishable food apparently, not sure this is true- this food could last a few years with the amount of additives, nothing fresh at all) The contents are poor quality, cheap and highly processed/junk food, I won't donate to food bank. Not sure how they are allowed to use those photos on website when it does not reflect reality. I haven't found any mention the box would includ alcoholic drinks (which have a higher rrp but worthless to non alcohol drinker)Just sad if this is a small company trying to make it's way, but making so many basic errors. Be more open about potential contents, stop with the false advertising and allow users to manage their own subscriptions and cancellations to avoid the slowness of the customer service responsesMuch like others mention, I emailed to cancel, as soon as first box arrived (hello at helloyummy-box dot com) - still no response to this email. Made a second attempt using the ticket/contact us on the website, no apologise for missing my cancellation email, just a reminder of the cancellation T&C's I have subscription boxes for most areas of my life, and this so far has been the most disappointing Vs the advertising/expectation. Who doesn't love a foodie treat... But this is not it...
Claim your business profile now and gain access to all features and respond to customer reviews.
