I run the company who Despatch Cloud was originally designed for. We have been using Despatch Cloud and it's the previous system for 6 years now.We run multiple websites off the software, as well as Market Places like Fruugo, Amazon, eBay. Firstly Despatch Cloud allowed us to massively increase efficiency, the development team actually spend time in the warehouse to see how we processed orders so that they could tailor the systems to how a warehouse actually operates. We can process far more orders now without increasing staff.The Despatch Cloud helps us improve accuracy and the ability to synchronize stock across systems makes our expansion possible. Uptime has been great, we have never (so far) had any issue which was not minor and those which we have had have been quickly resolved. Which leads me on to customer support which again has been very good.There are a few quirks in the system, I think the search functions could be stronger, for example, it won't recognise the plural form of words. Overall we at Funky Giraffe are very pleased with the system and are happy to recommend it.
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