Got to be one of the worst companies for customer service. I returned a parcel, the courier tracking shows delivered and a photo of it at their warehouse but they haven’t received it! endless chats with numerous so called advisors who all ask the same questions on repeat and reply with a copy and paste answer, seems their main aim is to be unhelpful. I am still £70 out of pocket but the parcel wasn’t delivered back to them?! Really! I am not surprised at the 1 star rating, I wish I could rate lower!
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