House of FRASERS has to be one of the worst companies when it comes to customer care, cause they don’t care at all whatsoever. I had a parcel delivered to be which was returned back to sender. ALL WHICH IS OUT OF MY CONTROL. I ordered my product literally last weekend scheduled for next day delivery. It allegedly got delivered Monday 16th of Feb and now it’s magically being returned back to sender I need to wait 14 working days it’s ridiculous. Some of the live chat advisors are rude and aren’t helpful at all, when your trying to make them understand something it’s like they disregard everything you say and before you can even respond to their information they’ll just end the chat. Such a big company with poor customer service doesn’t make sense to me at all.
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