The company is awful. Customer service is horrible. They do not take liability for their services. After returning my order, using prepaid return label provided by Fraser.Parcel successfully sent /submitted to courier network ( provided proof ) Courier confirmed parcel was lost in trasit.Fraser refused to refund despite being liable for this.When a merchant provided retur label they are responsible for safe transportation of goods as they have selected courier services. Courier confirmed that it is Frasers who is responsible for claims and compensation.Frasers refused to provide refund.Charge back raised with a bank and resolution was instead my favour ( with all provided evidence) Fraser shared my personal details without my consent to third party company. NBCS sent letter claiming that their customer claimed to never received goods ( false allegations). Company Frasers is going to be bankrupt very soon and seling customer details without seeking consent to civil recovery agencies in hope to gain money.Do Not Shop From This Company
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