Ordered Hugo body warmer tried it on didn’t like it put it straight back into original packaging with labels in tact printed off label for 5 pounds sent it back only for it to be returned week later saying no refund will be given don’t try send it back we will not accept it no explanation why no refund in perfect condition cant get through to customer service will not answer emails absolutely disgusting customer service and reading other comments they are obviously trying to rip everyone off and don’t care avoid all his stores.
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