help.houseoffraser.co.uk

1.2
1.2 Based on 181 reviews

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Mouse
Appalling customer service

Their customer service is awful….You go round in circles trying to contact them via website! I was lied to on the online chat -asked them to cancel an order, said they had but then email straight after chat said order was on its way!Then after going round in circles to find online chat again, they completely fobbed me off, delaying a response, then refused to provide an email or contact number for complaints - they just closed the chat! Would never use them again.

1
Date of experience: Oct 06, 2025

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