I ordered some clothes and they never turned up, courier said they had missed the connection. Contacted Frasers customer service who were very unhelpful. Eventually they got returned to their warehouse after a couple of weeks . Then told I would get a partial refund not including delivery charge. Still awaiting partial refund and after making complaint, nothing happened. Dreadful customer service and really slow acting or responding to anything and try to blame you or something for their failings.
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