help.houseoffraser.co.uk

1.2
1.2 Based on 181 reviews

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Vicky Barbour
Absolute bandits AVOID!

I ordered 2 x £75 e-vouchers over a week ago and they still have not arrived. E-vouchers are usually sent the same day so you can print them off…no, not with HoF! I even got an email saying my order had been sent, still nothing received. Contact customer services multiple times and like everyone else on here says, the customer service is disgusting. They just fob you off with ‘it’s at the warehouse’ and I’ll need to just wait. No timescale for delivery, nothing. Why an e-voucher would even be at a warehouse is beyond me! Then they just ignore your emails. They are absolute bandits and I would avoid them like the plague!

1
Date of experience: Nov 15, 2025

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