I ordered a jacket for my elderly father for his recent birthday. When the jacket didn’t arrive , I kept checking the tracking only to read that it was experiencing delays . More than a week after the expected delivery date I finally managed (with some difficulty) to get through to their so called customer service . They asked me if I wanted a replacement, which I said that I did .Two minutes later I received another email saying that the product was now unavailable & that a refund would be issued. I was so angry & frustrated by the whole experience & would never shop with them again . I only bought from them in the first place as I believed them to be a reputable & reliable company. How wrong I was . I wish I had read these previous reviews before I made the purchase . Never again .
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