Avoid like the plagueI ordered trainers from another company. They used evri. Evri stole my parcel. I had to wait ages to get a refund. I refuse to use anyone that uses evri. I found the same trainers on house of fraser website. I saw that they offered DPD delivery next day at 11.99. Great I thought so I bought them. I didnt get a confirmation email from DPD which I thought was odd so i decided to check reviews. I found loads of reviews saying people paid for DPD but they sent via evri instead. So I went to contact them. They've made it nearly impossible to contact them. Eventuality I managed to get on chat. I had to keep saying speak to advisor to get through to a human. I stated my concerns and asked them to make sure they send via DPD as evri have been stealing my parcels. They agreed it will be send by DPD. Well 2 hours later I get an email from evri saying they're collecting the trainers from house of Fraser!! Then the next day an email saying evri are running late and they're try again the next day!! I paid extra for DPD next day delivery. Not evri. False advertising and they're stealing from customers. I'm going to trading standards with all the proof and I'm contacting DPD to see if they even use them as I suspect they don't. Please avoid them. You'll regret buying from them. I now have to wait to see if evri will actually deliver them. Which I very much doubt so I'll have the trouble of going to my bank and reporting them to get my money back! Disgraceful
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