Order to the EU was ok and fast. However the return management is scandallous.Item returned on 31/1/2026 arrived in the warehouse facility in Germany on 5/2. No email was sent regarding the return request + return label. Return is not recorded in the account, but managed on a separate website.On 15/2 the order itself disappeared from my account. No reimbursement.Seems like a scam.Update: on 17/2 email with order "cancellation" and initiation of reimbursement was sent. Still, zero communication for 17 days, no confirmation of return/ receipt of return/ no track of order and return in the account.
Claim your business profile now and gain access to all features and respond to customer reviews.
