When I returned an item promptly and in perfect order I could only get a Credit Note. I was told I could not use this to purchase a Gift Card for someone else. Subsequently I purchased a suitcase on line only to have the order later cancelled as the item was 'out of stock'. According to the website the item is still available. I'm finding it very difficult to get to use the Credit Note and do not intend to deal with Frasers again after using up the Credit Note, if I ever manage to.
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