help.houseoffraser.co.uk

1.2
1.2 Based on 181 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Indigo
Absolutely terrible pay to return poor goods

Absolutely terrible. No customer service sends you around in circles. Purchased 2 coats size 10 and 16 10 fitted me the size 16. I had to PAY to return. Took 3 days of trying every way possible to complain. Then she said when returned we will refund the postage. Also very annoyingly said if you had contacted us before hand we would have sent a label. Coat is returned and no refund for postage....so now I have to crack the code to speak to someone. NeVer again will I use this store!

1
Date of experience: Jan 05, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More