Please shop around; helzberg diamond employees are extremely unfriendly and rude to the highest degree especially if you choose to not purchase anything. Watch out because if you do purchase and decide to get the care package (lifetime warranty) and/or go to ask questions that’s when the rudeness begin. Young lady that assisted me today was so rude I had to express my concerns to her and she brushed it off and stated Oh it’s just a Monday, I’m still trying to figure out what that mean; so does that mean to not come to your store on Monday because you will get treated poorly. All other jewerly stores I have ever come in contact with the staff are extremely friendly. I now see why there is only one Helzberg Diamond in the tidewater area. I will NEVER shop here again and will also advise all my friends and family to not shop here as well. This is a honest review; please take heed and shop where you can get good customer service; I wish I would have read the reviews before giving this company any of my money.
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Helzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg that has 210 stores in 36 states.
