Would prefer to give them a zero! Bought a ring that has been nothing but trouble. Got it approximately two years ago and it has to go in every six months or less. This came from the Portage, Michigan, store. This time I took it in March 19, 2025, and was promised April 9, 2025. Didn't happen. They are pretty snotty in the store and nastily told me they would text me when it's done. I contacted the customer service above them and stated the entire ring setting should have been replaced. As of today, April 16, 2025, I will be lucky if I get it back by the end of the summer. Do not shop there, ever!!
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Helzberg Diamonds is a jewelry retailer founded in 1915 by Morris Helzberg that has 210 stores in 36 states.
