herffjones.com

1.2
1.2 Based on 28 reviews

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Frank Spring
we put a deposit on the ring and paid…

we put a deposit on the ring and paid for cap and gown. when we saw the ring we were astonished at how cheap the ring looked and decided to not get the ring, knowing we would forfeit our deposit. now the company is demanding another 100$ in order to release the cap and gown which we already paid for . this is despicable . I highly recommend finding another company to do business with. Herff Jones customer service rep ,Jamie, was rude and very unapologetic. BUYER BEWARE

1
Date of experience: Mar 24, 2026

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