herffjones.com

1.2
1.2 Based on 28 reviews

...

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Wilmon Long
Refuse to refund for services not provided

The cap and gown arrived for my son's graduation, nothing else did. We canceled the rest of the order right before graduation, because it would too late to send announcements after the event. We requested a refund of the $499.52, they sent an invoice stating it was refunded, but months later still haven't seen a dime. They only respond with a screenshot of the invoice, funds were never sent to our account.

1
Date of experience: May 20, 2025

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