herffjones.com

1.2
1.2 Based on 28 reviews

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Charged $500 even though items were returned …

My daughter received her doctoral stoal, cap, and gown. We had 3 days to return the items after graduation with a pre-printed label. We returned within 2 days and have receipts from the Office Depot shipping. Three months later we were charged $500 for not returning. We have called numerous times and they hang up every time just as the line is picked up. We emailed and they apologized for the error and said it would be fixed. After several days of it not being fixed, I disputed the charge with my credit card company. This company is running a scam.

1
Date of experience: Aug 02, 2025

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