I paid for a class ring on 9/29/24 with an 8-9 week turn around which gave me ample time to receive before graduation. 10 weeks later and there wasn't an update. I reached out to Herff Jones and it took a while for them to respond and I asked and they said it would take 12 weeks and I asked for a refund since they didn't hold up their end of the deal. They said ok but I would only be refunded a portion of what I paid due to canceling so I chose to not cancel so I wouldn't lose money and it's been over 15 weeks and I still don't have an update or my ring and am out over $600.
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