Unfortunately customer service is very poor - despite placing the online order 48 hours prior, at the end of the designated delivery day, a cancellation notice came through that they did not have the capacity to deliver to my area. Deeply disappointing as my child's birthday is the following morning. I will not be using this cake company again.
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Heriots has a long, proud history of creating desirable products that are chosen to take centre stage at our customers' most cherished moments. While our cakes and patisserie continue to evolve with our customers’ tastes and trends, our commitment to delivering the exceptional never changes.
