At the inquiry stage we were welcomed with John on the phone personally - no voicemails, no auto responses just a genuine human being. Conversation with John was easy, quick and clear covering our needs. John was also friendly and informative and managed to fast track a 3 month wait to 3 weeks. What a gem! Regarding the survey, it was conducted thoroughly and having met John and his wife Alison on site, they took time out to explain what they were doing and made us feel involved considerably reducing my concerns about the structural integrity. John also provided as part of our agreement a post-survey service to point us in the right direction regarding the work required and timescales. Overall very much appreciated the service Durie Heritage provided and highly recommend them. Thanks John and Alison!
Claim your business profile now and gain access to all features and respond to customer reviews.
We specialise in old houses and in the diagnosis of complex defects including dampness, structural movement and decay. We provide detailed explanations specially written for householders to follow and encourage on-going contact for support following surveys.