Having just sold our home through Hern & Crabtree and purchased through a different estate agent company in Rhiwbina, the difference in service, professionalism and attitude could not have been more different. From the initial valuation, Anthony - Manager @ the Heath office - filled us with confidence regarding the process and what level of service we could expect, and throughout, Anthony and his colleagues in the Heath office, did not disappoint. The valuation was accurate and his promise of viewings was spot on (20 in the first weekend!!), which meant that we were able to achieve over asking price by leveraging the initial interest in our house.Special mention also to Jan, sales progression, who frankly puts many other estate agents and solicitors to shame. In this age of technology there is no reason why accurate updates can’t be provided in a timely way, and those who tried to do as little as possible and let things ‘trundle’ along, were given short shrift by Jan...who kept in regular contact with all parties in the chain to ensure we exchanged and completed in good time.Having moved a number of times this is one of the few that I have genuinely felt that the estate agency has earned their commission, and this review!! We have recommended H&C to a number of friends and they have been equally impressed by what they’ve seen & experienced. Well done…and thank you Anthony, Jan & the H&C team!Pete, Helen & (baby) James.
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Hern & Crabtree are Cardiff’s longest-established independent estate agents.
Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services.
We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey.
Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you.
A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own.
We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf.
We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.See more