Initially I was very happy with my purchase. But once they had my custom and I wanted to use my warranty as there was a fault with the car, they completely changed. Rude to me on the phone, telling me it's my fault. Telling me I'm lying when I explained that I had done as another of his colleagues had told me to do. Several times he fobbed me off telling me he would call me back and never did. £300 it cost me to get my car fixed. They insulted me by saying they would reimburse me £68. Do not be fooled by the initial kindness of this company, they quickly turn on you
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We are Hero Car Finance, your point of call for the best car finance deals! We care about what matters to YOU, whether it be a spacious family SUV or a sporty little hatchback, our specialist team of heroes are on hand to help. Our HQ is based in Bury and we are proud to be part of the Oakwood Motor Company family.