herojourney.club

4.5
4.5 Based on 162 reviews

We provide weekly group mental health support sessions inside of video games to address issues of depression, anxiety, addiction, identity, trauma, neurodivergence, stress, gender/sexuality, relationships, loneliness, etc. Small groups of 5 gamers pseudo...

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Bex Emerson Ridgewood
I have had consistent bad interactions…

I have had consistent bad interactions with the staff of this service and it's shocking how rude they are when you're just trying to pause a transaction. It's almost as if they would rather just charge you and you not show up, it's gross.Every single time I was able to inform them above 48 hours I still get charged or just a half credit despite being ahead of the 48 hour notice. This time was serious as I needed that money for medical bills and they still charged me and when I told them of this they suggested that I quit hero journey instead of trying to fix my issue. They're starting to make me believe that this is some kind of scam, I'm very disappointed in the lack of customer service.

1
Date of experience: Nov 26, 2024

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Business Details

  • We provide weekly group mental health support sessions inside of video games to address issues of depression, anxiety, addiction, identity, trauma, neurodivergence, stress, gender/sexuality, relationships, loneliness, etc.
    Small groups of 5 gamers pseudonymously meet weekly for 80 mins, led by trained facilitators (PsyD, LMFT, LCSW, and LMHC clinicians) with expertise in evidence-based group psychotherapy.See more

  • email support@herojourney.club
  • language https://herojourney.club

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