My son ordered a gun. After waiting more then the 20 business days that it might take, I started trying to make contact. After 35 working days and still unable to make contact, I opened up a PayPal dispute. Within a week I had a full refund. That makes me suspect that PayPal disputes are not uncommon for this joke of a company. And then the day after PayPal told me that we’d be getting a full refund, hero outdoors emails and says that they are issuing a full refund because the item is not in stock!! So what, they were just hanging onto my money because they thought that was ok!? Needless to say we will not be placing another order with Hero Outdoors.
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Hero Outdoors is your one-stop army surplus online store in Canada. We offer one of the largest selections of military surplus products, gear and equipment.
