Used this firm a year ago and had a good experience with the new build team. Even though the sale fell through it was further down chain so went back when we resold this year. Our sale was with the same solicitor as previously and she was still good. However, our purchase was put onto someone else and she was awful. The most risk adverse person I’ve ever met in my life. Advised us to pull out of our purchase a few days off exchange, which we did, then later found out our lender would still have been happy to lend on said property. We subsequently found another house and were very clear on the dates we needed to be in by. She found issue after issue and kept making comments like ‘most people would have pulled out by now’. We did get the sale and purchase through albeit 19 days after we had wanted. Then, they transfer us the wrong funds. We paid for same day transfer of our funds left over from our sale. We did not receive these on completion day and had to chase them. The funds, once received, were short. Again we had to chase for them. We were told ‘we’re only human, mistakes happen’! All very well but then they tell us we have to wait until they manage to retrieve funds from the other side and then wait a further 3 days to receive them, even though we paid for same day transfer. This should not be the case and they should be transferring the correct funds and dealing with their mistake independently. We had to make a complaint and the head of residential conveyancing agreed and promised to sort this out. I am yet to receive them. I will never use them again.
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Herrington Carmichael offers legal services to UK and International businesses as well as individuals and families. We are rated as a ‘Leading Firm 2024’ by the Legal 500 and listed in The Times ‘Best Law Firms 2024’.
We work across the UK from our offices in London, Farnborough, Reading and Ascot. Our historic connection with our local area consolidates our position as a leading source of legal advice in Surrey, Berkshire, Hampshire and the Thames Valley region.
We believe in our traditional values of excellent service and value for money and our clients appreciate our innovative, proactive and friendly approach. It is the long-term client relationships that are the foundations of our law firm that has been around for over 180 years.See more
