Two experiences with car rentals with Hertz in Mexico. In the first one, even hertz called me 3 times before my trip to confirm the reservation but arrived in Culiacan, Sinaloa to simply be told by the attendant at the Hertz desk that they did not have a car for us and forcing us to rent from another agency at double the price we had reserved. The second was being told that it was mandatory for me to purchase additional insurance that was not necessary, given that the rental agreement includes basic liability and my credit card covers property damage to the vehicle (CDL/LDL). Completely disreputable operation.
Claim your business profile now and gain access to all features and respond to customer reviews.
