I keep coming back to dude shoes as I do like the product but since being bought by crocs they have gone down hill in terms of service.I placed an order today but made a mistake in the size. You cant cancel an order, or amend it, either on the site or via customer chat. The only option is to wait for them to arrive and then return them for a refund, no exchanges. All this was before the order was even processed. Ridiculous that they can't be bothered to set up a better process than this, or trust their customer service people to amend orders. I do like the shoes, but ordering them is just ridiculous.
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