They claim you have unlimited videos, which is completely false. In reality, you only get 200 credits, and they are gone after about 15 attempts to create videos.
Secondly, customer support is useless. There is only a bot that replies to emails with generic answers, and the support team seems poorly intentioned. When real people respond, they appear unhelpful and act out of spite rather than actually trying to solve problems.
The quality is terrible, and the prompts are useless.
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