Misleading “Unlimited” Translation – Bait and Switch
HeyGen advertises “unlimited video translation” during the purchase process.
Based on this claim, I purchased a paid Creator subscription.
Immediately after payment, I discovered that my account was limited to only 200 credits.
This limitation was not clearly disclosed before purchase and directly contradicts the “unlimited” claim.
I have not translated a single video and have not used the service at all.
Despite this, my refund request has not been properly resolved.
This is misleading advertising and a classic bait-and-switch tactic.
I would not recommend this service unless their marketing becomes transparent and honest.
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