Advertise themselves as dog friendly, but in only four of their UK hotels. In these hotels you cannot take your dog into indoor communal areas i.e. restaurant and bar you can only leave your dog in the room for dinner and any after dinner activities but they also say that cannot leave your dog in the room for extended periods.So in conclusion, I would say that they are misleading people in suggesting that they are dog friendly, more like dog unfriendly to me. I certainly wouldn't stay in these conditions with my dog and can't believe that anybody would given the stated restrictions and at the same have an enjoyable and relaxing holiday.My first attempt to call them, phone rang and rang, someone answered and hung up. Next attempt I waited on the phone for over 30 minutes, before my call was answered, which is also a pretty poor customer service.No reply to emails.Based on my own experience, and looking at their overall ratings, I'm glad I haven't ventured any further to try and book something.
Claim your business profile now and gain access to all features and respond to customer reviews.
An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
