As with the previous correspondent I too travelled from Canada for the March 30 Isle of Wight holiday. I was in Brighton when I got the email on Friday night that the holiday was cancelled. This left me stranded in Brighton, on my own, effectively homeless for a week. At significant expense I made alternate arrangements to stay in London for a few days and have booked a flight to Toronto for an eye watering £2200. My long planned two week holiday has been less than a week in length and has been an absolute disaster. I telephoned HF on Saturday morning but after 45 minutes on hold, gave up. I emailed on Saturday yet at the end of Tuesday have yet to get a response. I see that you told the previous reviewer that you tried to contact him but he was unavailable. Please don’t even suggest that in my case. I have been available by phone and email continuously.
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
