HF = Health Failures?We stayed at Nether Grange (HF Alnmouth) for seven nights, leaving on Fri 2 Oct 20. Covid alert triggered on my phone seven days later. My partner tested positive for Covid a further seven days later. Website guidance to prospective residents at Nether Grange continues (18 Oct 20) to indicate: “Due to the latest government guidance, we have re-organised our dining room and our tables will accommodate a maximum of 2 guests per table. Tables will be allocated as per the rooming list, and guests who are travelling alone must also dine alone. Guests are not able to share a table unless they are in the same family group or bubble.” These are complete falsehoods.Alnmouth HF managers Allison & Reuben Carr prioritised the needs of a large walking group funded by phonetic Prokta & Gambull pension scheme. The group did not adhere to the Covid rules applicable in Northumberland at the time. From the fourth night of our stay we were forced to eat meals with 16 of the 19. Don’t expect management blunders to be rectified at the time or acknowledged afterwards. Current policy confirmed by HF CEO 18 Oct 20: “We intend to keep the capacity of the house at 75% which is our limit within the house rather than any figure we have to adhere to”. Keep your NHS Covid app with you at all times. The sign-in that you are resident at Nether Grange won’t alert you when a former resident tests positive for Covid. The reporting system does not recognise the Nether Grange postcode.
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
