Very poor service from HF Holidays regarding club booking to Lake Garda that was cancelled at beginning of April. Still not received our money back and emails to you from our organiser being largely fobbed off. Compare this to one of your rivals, The Ramblers. Had a cruise/walk holiday booked with them. Cancelled a month ago. Thought I'd phone yesterday to ask when I'm getting my money back. Received it today! That's what you call customer service HF! Guess who we'll be booking our club holiday with next year? 🤔
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
