Appalling customer service, or should I say non-existent: 4 emails, 2 online chat messages, and a lengthy telephone hold which cost me 15 quid before I finally hung up, and still no replies. I thought my information request in support of a booking was simple enough, but apparently they are either stumped by the question or can't be bothered.
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
