They were slow to refund a cancellation due to covid however most guests were probably happy toleave the money with HF as most guests love HF. Typically 90% or more of guests are returning guests which speaks for itself. In the last resort you can always get a refund from Visa / Mastercard if you are getting nowhere with a HF refund.
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
