I booked a holiday for myself and 2 daughters on March 9th 2020. Soon after this was cancelled by hf. I was told I could not have a refund then, but would have to wait 1 year. I am a member of hf, 85 years old, and can't wait for my money any longer. I have written an e-mail and made several more calls. Each time I was assured the operator would be contacting head office, and I would be contacted soon and paid. The holiday was for Gentle Walking , 4 days, in April 2020. Hf owe me 1500 pounds and I would like this refund now. hf are booking new holidays, and are dragging their feet about the money they owe. Other similar reports are on this website.
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
