I consider that some of the negative postings need balancing albeit there is some justification with regards to how long it has taken to be refunded. I recognise that HF admin staff must have had a great deal to contend with over the last year. The hotels are good (stayed in 6 of them) the food is good and staff accommodating. Course leaders invariably very good. As a break venue HF is highly recommendable. My gripe is over the cancellation of 'one off ' music holidays...not the understandable cancellation but the lack of any alternativer rescheduling. Walkers have options but if you are booked on a music course which is not rescheduled you may have now have no alternative choice for 2 years, which is what will have happened to one of my regular choices, with others it is a full missing year.
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An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913.
Choose from over 260 thoughtfully-curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We also own and manage 16 characterful UK country houses, all of which are just a skip away from some of the best-loved national parks and Areas of Outstanding Natural Beauty. See more
