Not a great experience with my most recent purchase. One of the handles I bought was faulty - It took three emails to finally get a replacement sent (which I’ve yet to receive) despite the fact that I’d shared that it was urgent. Two previous orders were timely and satisfactory but this time it was pretty disappointing in terms of quality control and responsiveness. Given the urgency I would have expected a next day delivery - it looks like I’ll get it on Friday and didn’t even get the courtesy of a response from my last email, just an automated notice that DPD had the package.
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