Thank you for getting back to me. Yes, I have now received necklace. Fortunately for me, I was very careful opening it and was just in time to catch the little photo ball before it fell to the ground and perhaps got lost, unable to be found as I wouldn't know what to look for.Obviously because of the time constraints being Xmas Eve I will 'show' the necklace to the recipient tomorrow but will need to have this issue rectified as the photo will not stay in the necklace so it cannot be worn. How can this be progressed to a satisfactory conclusion?Thank you
Claim your business profile now and gain access to all features and respond to customer reviews.
