I purchased a newly released product from Hifigo. Delivery was slow (almost 1 month) but that's expected with Chinese products. In general, and therefore not only a Hifigo issue, return policies are essentially useless. So, my rule of thumb, if you buy from 3rd party resellers, you do so at your 100% risk. (For e.g., I'll never buy from Linsoul again with their ridiculous 7 day return policy & horrible customer service.) The Hifigo item was a new well anticipated product that unfortunately was a very poor quality. The sound quality was terrible. (I had better AM transistor radio 1 earpiece sound 55 years ago.) Due to Hifigo's return policy, an open IEM cannot be returned. So, $170.00 down the drain. So bear in mind, if you buy gear from any 3rd party, you're gambling on if you like the product great. If not, are you willing to lose that amount of money?
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