I strongly advise against ordering from this shop.After receiving my order, I attempted to return the item within the EU 14-day withdrawal period. The seller explicitly refused any refund, stating “we don’t do refunds” and offered a discount on a future order instead. This is not compliant with EU consumer law.The situation is further concerning because the company details are inconsistent. The website’s imprint lists a company in Hungary, while other sources such as Trustpilot mention Italy. A clear and verifiable business identity is not provided.Customer support is unprofessional and uncooperative. I received only generic responses, no return address, and no lawful handling of my withdrawal request.This shop appears to deliberately ignore mandatory consumer rights. I would recommend extreme caution and would not order here again.
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