I’ve been using HIKE for about two to three months now for our furniture retail store, and it’s been great. The system is simple, easy to use, and we haven’t had any issues so far. Their live chat support is also really helpful whenever I have a question, I can get an answer quickly.I also like that we can upload product photos, which makes it easier for our staff to recognise items and work more efficiently. Overall, it’s a very straightforward system for retail, especially for furniture.There are two features I hope HIKE can consider adding in the future:One feature I really hope HIKE can add in the future is proper delivery scheduling system. It would be great if we could put sale orders into a delivery date and print a delivery run sheet. Another feature HIKE already has something similar with backorders and creating purchase orders, but it's still not very clear to see what stock has actually been allocated to each customer. it would be great if the system could simply show a number for allocation. For example, if a customer order 2 unit and we haven't allocated anything yet, it could show "0/2". after we receive the stock and allocate it to that order, it could update to "1/2". Having this number visible on the product side and in the customer's ales order would make it much easier for us to track what has been allocated.Aside rom these suggestions. HIKE has been working really well for us, I’m happy with it and definitely recommend giving HIKE a try.
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