If it consistently did what it promised, this software would be great. But instead, bugs and faults rarely get fixed. You have to argue with them for a few weeks to prove to them that it is a fault as they will try repeatedly telling you that its your fault, its your pc that is the problem, you are doing in wrong etc etc, Then they will "look into it" for weeks on end, with little to no feedback or update. You have to hound them daily to get anything done and even then it is a slow, painful and frustrating process. They need to focus on getting the small bugs fixed before they continue to develop the software any further but they cannot do this without listening to their customers.They announce new features before they are ready or functional. Two years ago they announced that they can integrate with Amazon. This integration is still not functional to this day. I have set up a facebook support group as I feel that users find their own fixes and work arounds and can support each other better than tech support often can. Search: Hike POS - User Support GroupMost of their tutorials are outdated or incomplete.I could go on and on with my many frustrations. This software has lots of potential but it is unreliable. You cant trust it and I currently spend 80% of my working day fixing things or going through long work arounds when this software was supposed to make things quicker and easier!!
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Hike is all you need to sell in-store, online and on-the-go.
